When importing from China, it’s important to ask your supplier several key questions before placing a mass production order. Here are some important questions you should ask:

What should you ask Chinese supplier before ordering?
  • Can you provide samples?

It’s important to inspect the quality of the products before committing to a large order.

  • What’s your minimum order quantity (MOQ)?

MOQs can vary widely, so it’s important to confirm that the supplier can meet your order volume requirements. It is the most important determinant of the prices, as most of the time, Chinese companies offer low price but with abnormally high volumes which is practically not possible for a startup. So be aware of this factor.

  • What is the unit price for the product?

Confirm the unit price and whether it is negotiable.

  • Do you have a volume rebate?

Often, suppliers offer incentives. You want to ask about discounts you could be eligible for. If you agree on a certain purchasing goal and reach it, find out if you can receive a rebate, Bader says.

  • What is the lead time for production and delivery?

Get an estimate of how long it will take to manufacture and deliver your order.

  • What are the payment terms?

Determine whether the supplier requires a deposit, and what payment methods are accepted. Negotiate…

  • Do you have any certifications or compliance standards?

Ensure that the supplier is in compliance with any relevant industry standards or certifications, such as ISO 9001 or CE.

  • What is your quality control process?

Understand the supplier’s process for ensuring that the products meet your quality standards.

  • What is your return policy?

Determine the supplier’s policy for returns and whether they will accept returns in the event that there are defects or other issues with the product.


By asking these questions, you can ensure that you are working with a reputable supplier who can meet your requirements and provide high-quality products.

Most of the time, it is difficult to communicate with the Chinese suppliers due to language barriers. To avoid this situation and losing a profitable deal with a supplier, it is highly recommended to engage an experienced sourcing company that has its footprint in China. They can negotiate and look after the order completion process on your behalf.